How we collect, use and share your personal information - Visitor and Site Management Solution.
At Woolworths, we care deeply about your privacy. And that means giving you what you need to make informed choices. We want to make it simple for you to understand how we collect, use and share your personal information, so please read on to find out more.
Visitor and site management
Vistrak collects your name, contact details and the name of your employer when you visit Woolworths premises and register using VISTrak Pty Ltd (VISTrak) app.
Vistrak provides this information to Woolworths so that we can:
Register and manage your visit to our site and send you alerts and notifications as required
Protect the safety and wellbeing of our team and community by facilitating location tracing.
If you do not provide this information, Woolworths will not be able to permit you to enter our site.
Sharing or using your personal information
In the event of a COVID-19 positive case Woolworths may use your personal information to contact you to advise you and your employer of this. We may also share the information you provide with relevant health authorities or their nominated contact tracing agencies for COVID-19 contact tracing.
In addition, Woolworths may share your personal information with other companies in the Woolworths Group and third parties engaged by Woolworths to perform functions on our behalf, such as Vistrak to verify your identity. Vistrak owns and operates the visitor site management solution used by Woolworths.
If you have a query or complaint you would like to discuss with Woolworths or Vistrak relating to a privacy matter, you can contact: